I thought it might be good to consolidate the info/correspondence regarding our Swiftronics Note 7 order and recall process. Post here if you ordered from Swiftronics and if you have any information to share. Should we need to fight for our return/recall, we can work together to ensure they adhere to the Canadian consumer safety laws (I've done a little reading on this).
Some info:
Swiftronics has been selling the Singapore (SG) international variant.
Last I talked to them they seemed to imply that they were exempt from the global recall, but they were awaiting word from their supplier.
They offer a 3 day return policy with a 10% restocking fee if the product is used or opened. They do cover return shipping if the device is deemed defective (this would probably be our means of getting a free return)
They have been quick to reply and generally friendly, so I encourage you to contact them yourself if you have any questions!
I will add my info later today after work.
Some info:
Swiftronics has been selling the Singapore (SG) international variant.
Last I talked to them they seemed to imply that they were exempt from the global recall, but they were awaiting word from their supplier.
They offer a 3 day return policy with a 10% restocking fee if the product is used or opened. They do cover return shipping if the device is deemed defective (this would probably be our means of getting a free return)
They have been quick to reply and generally friendly, so I encourage you to contact them yourself if you have any questions!
I will add my info later today after work.
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