Wednesday, August 24, 2016

MobileIron app issue / solution

I use the MobileIron app for my work email and calendar. I've seen other people have the same issue with that app failing on the Note 7 as I did. I discovered why, in case you have the same issue.

I was getting the following error "Your company has set up a work profile. To continue using Mobile@work, please use the badged version installed on this device." Then It would disabled the app.

The issue is that you have activated Secure Folder, which is Knox controlled. That prevents MobileIron from working. Go into your Secure Folder settings and uninstall Secure Folder. You will now be able to run the MobileIron app.

I hope that helps.


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