Friday, April 8, 2016

S7 Edge - Unfortunately,

Hi all,

First time poster, so please excuse me if this is not the correct section.

I got the S7 Edge, absolutely love the thing. As a semi-experienced smartphone user, i have used a load of devices, and this one is my favourite!

Unfortunately, on Tuesday past it developed an issue. I receive an error that says "Unfortunately, <app> has stopped". Now the <app> can be Google Play Services, Camera, WhatsApp. You name it, any third party or system app, i get this message one after the other and then the phone reboots.

I proceeded with a factory restore, on the first screen of setup where i select my language, the errors started again. I noticed you could clear the cache from the boot screen so i done that, restored again, same problem.

I am now getting a replacement device, but i cannot for the life of me figure out what is causing this? Is it a corrupt memory module? Is this an issue experienced quite commonly? I'm really not sure, so i am here for expert advice.

Thanks,

Skyco


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