Thursday, February 25, 2016

home wifi connection issues

so not sure if anyone else has ever had this issue but any assistance is greatly appreciated.
having an issue with my home wifi,
i live in jamaica and my ISP is a company called flow
problem started feb 15, i have an unlocked att gs6 edge and i can connect to home wifi but i cannot receive data, i'm able to send data as i have tested this by sending a whatsapp message to my wife which she did receive but i'm not notified that is was receive on my phone nor do i receive her responses.

i also have immediate access to 3 other device which i can use to test the service namely: wife's phone iphone 6, sony viao laptop, and a playstation 4. the laptop and iphone connect fine but gs6 edge having the issue stated above, ps4 works with lan cable but receives a DNS server error when wifi is tried

gs6 is able to connect to other wifi connects and works fine.
fixes i have tried so far:
1. refresh router (press little rest botton at back)
2. power cycle modem (unplug power and remove battery for 1 min replace and power on)
3. reset router (hold the little botton at the back)
4. checked blacklist settings on router.
5. removed wifi connection from phone and re added
6. restart and power cycle gs6 edge
7. factory rest gs6 edge

those i can remember now, anyone will to help i'm open to suggestions and i'm will to try anything, only option left after this i can think of is to get a replacement router.


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